You are just a few steps away from an elevated kitchen experience. You will need a wireless router supporting WiFi at 2.4GHz. If you are unsure of your router's capabilities, refer to the router manufacturer's manual.
Before you begin, you will need a wireless router supporting WiFi at 2.4GHz and a wifi-enabled mobile device with the JennAir® App installed. Follow along with the video below, or scroll down for step-by-step instructions.
Connect Your Column Refrigerator Or Freezer
Connect your JennAir® Column Refrigerator or Column Freezer in just 7 simple steps.
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STEP 1
Download and open the JennAir app® on your device. Select the + symbol at the top right of the “My Appliances” screen and select your category.
STEP 2
Select your model number from the list.
Your model and serial numbers are placed discreetly inside the unit in the top-left corner.
STEP 3
Locate the QR code on the back side of the water filter door in the top-left corner of the unit. Gently press the door to open.
If you are able to connect via QR code, skip to step 5.
If you are unable to connect using the QR code, click “Need Help” at the bottom of your app screen.
STEP 4
Manually enter the SAID and MAC ID numbers found next to the QR code and click “Begin” to start connecting your column.
STEP 5
Select your 2.4GHz wifi network and enter the password.
Follow the in-app prompts and select the “Connect” button on the control panel of the column, located in the center of the unit under the top drawer.
STEP 6
Your column is now connecting and may take several minutes to complete.
You’ll know it has successfully connected when the progress bar in the app is complete and the WiFi symbol on the column is no longer flashing.
STEP 7
In the app, name your appliance to distinguish it from any other connected JennAir® appliances.
You can locate your appliance from the “My Appliances” screen in the app to access your appliances’ connected features.
Connect your JennAir® Freestanding Refrigerator in just 7 simple steps. Before you begin, you will need a wireless router supporting WiFi at 2.4GHz and a wifi-enabled mobile device with the JennAir® App installed.
STEP 1
Download and open the JennAir app® on your device. Select the + symbol at the top right of your screen and select your appliance category.
STEP 2
Select your model number from the list.
Your model and serial numbers are placed discreetly inside the unit on the front side of the right-hand hinge cover.
STEP 3
Locate the QR code on the outside left of the top-right hinge cover.
If you are able to connect via QR code, skip to step 5.
If you are unable to connect using the QR code, click “Need Help” at the bottom of your app screen.
STEP 4
Manually enter the SAID and MAC ID numbers found next to the QR code and click “Begin” to start connecting your refrigerator.
STEP 5
Select your 2.4GHz wifi network and enter the password.
Follow the in-app prompts and select the “Connect” button on the control panel of the refrigerator, located in the center of the door.
STEP 6
Your refrigerator is now connecting and may take several minutes to complete.
You’ll know it has successfully connected when the progress bar in the app is complete.
STEP 7
In the app, name your appliance to distinguish it from any other connected JennAir® appliances.
You can locate your appliance from the “My Appliances” screen in the app to access your appliances’ connected features.
The JennAir Epicenter’s dedicated specialists are standing by to answer any questions you have or help you troubleshoot your connection.
Mon-Fri 8am-8pm EST